Resources

Questions to ask a home care agency

A license number gets you to the door. The conversation decides whether the agency can show up the way your parent needs.

People and backup

Who will be in the home, how they are screened, and what happens if that person calls out. Ask whether you can meet the aide first and whether the same person can return each week.

Tasks and limits

Write the list: bathing, meals, rides, overnight, medication reminders. Ask what requires a different license, such as home health. Get the answer in writing from the agency.

Money and notice

Ask the agency for its current rate sheet, overtime, holiday pay, and cancellation window. This site does not publish wages or promise a price. Confirm insurance billing with the insurer, not with this registry.

Coordinating care at home

When the paperwork and the agency search pile up, Sevah's home care team can help you line up the next call. That is optional technology-enabled home support, not a substitute for a CDSS license check.

Read about Sevah

All registry resources

Need help finding care for a parent

Share a few details if you want a California Home Help coordinator to help you look through licensed agencies, or to talk through when IHSS may apply. CDSS and the county still decide licenses and IHSS hours.

A coordinator follows up
CDSS decides licenses
You can stop anytime
Educational help

Your name

Email address

Phone number (optional)

California county (optional)

Your relationship (optional)

ZIP code (optional)

What should we help with? (optional)

For example: a parent in Sacramento who needs weekday help, or a question about IHSS versus a private agency. Keep medical records and diagnoses for the agency or county packet.